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Terms & Conditions PDF Print E-mail

 

General - These terms and conditions (“Online Store Terms”) apply to all transactions concluded with you, the customer, when you shop via the www.YourOnlyGift.com website (“the Website”) at the online store. Please read them carefully before placing your order and print a copy for your future reference. By registering at the online store you accept and agree to be bound by the Online Store Terms and the terms and conditions of the Website (“Website Terms”) which together shall constitute the entire agreement between you and www.YourOnlyGift.com (“YourOnlyGift, “we”, “us”) acting as agent for and on behalf of YourOnlyGift.

 

YourOnlyGift reserves the right to alter these Online Store Terms from time to time.

References in this document to "the online store" refer to the YourOnlyGift online store at http://www.YourOnlyGift.com operated by YourOnlyGift.

 

The Online Store Terms are subject to Law and the exclusive jurisdiction of the courts. If any Online Store Terms shall be deemed unlawful, void or for any reason unenforceable then that Online Store Term shall be severable and shall not affect the validity and enforceability of the remaining Online Store Terms.

 

Acceptance of orders - We are only able to take orders through the online store for delivery to Singapore. If the address that you require delivery to is not in Singapore please contact us directly using the 'Contact Us' menu, accessible from the top of every page.

 

We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Our confirmation of your order brings into existence a legally binding agreement between us.

 

We accept all orders for products and services subject to availability and certain security checks.

 

We accept payment by PayPal, Internet Banking or Cash on Delivery. We will not be liable for any delays to your order this may cause.  

 

Availability of Products - If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then deliver the product to you in the usual way. In the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund.

 

Colour reproduction - YourOnlyGift has made every effort to reproduce colours in the online store as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the internet. This means that when you order products from the online store, colours may differ from what you see on the screen. If you are not satisfied with the colour of the product you have ordered, we operate a returns policy (see "Returns Policy" below).

 

Products and Pricing - We reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.

 

Guidance - To the extent that we are permitted by law to limit our liability to you in connection with any order, that liability will not exceed the total price charged for the relevant product(s).

 

Delivery - Your order will normally be dispatched within 2 (two) days of placing the order. Whilst we make every effort to deliver goods within such timescales, however, some delays are inevitable. We shall not be liable for any delay that you may suffer in this regard. If you would like to view the status of your order please visit ‘Order Information’ in the ‘Account Maintenance’ section of the online store. If, after checking your Order History, you have any questions about the status of your order then please refer to our FAQ section, accessible from the top menu of every page.

 

We are authorised to share your personal information with third parties who are used to fulfil your order or satisfy our obligations to you.


Cancellation/Returns Policy - We have the right to cancel any order you make for any product if you fail our validation or security checks. If payment has been taken you will receive a full refund and an e-mail confirmation confirming such refund to the e-mail address you provide in your registration form.

 

You have the right to cancel any order you make for any product (other than personalised products and audio/video recordings or software which you may have unsealed or magazines) purchased through the online store and you will receive a full refund if you have not receive the products. If product has any defect within 3 (three) days of receiptwe will do a full exchange of same product or product of same range.

 

If you wish to exchange or return any product then please contact us directly using the 'Contact Us' menu, accessible from the top of every page.

 

Your Rights  - The above terms do not affect your statutory rights.

 

 

 
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